Tag Archives: technology charity

Facebook Privacy

When signing up for a social media account to keep up-to-date with people around us, we often don’t think twice about giving our personal information away online. As technology advances, so do online scams that attempt to obtain information about users including name, age, and even credit card number. It’s important for people to feel comfortable and aware of the information they share online and where they share it. There are some best practices that can help limit what is shown on your Facebook profile, how to block certain users and activities, and protect your password.

I want a Facebook account but only want my friends to see it. How can I do this?
Facebook has made controlling who can see your profile easy. By clicking on the upside down triangle in the upper right corner of the Facebook home screen, a drop down menu will appear. Then, click on “Settings”, listed near the bottom of the drop down menu. A new screen will appear with the option to click “Privacy” on the menu along the left side of the screen. It is here that you will be able to switch the “Who can see my future posts?” setting from “public” to “friends”. Now your Facebook account is only accessible by people you accept as a Facebook friend.

I was tagged in a photo on Facebook that I want to be removed. How can I do this?
The privacy menu also has the option “Review all your posts and things you’re tagged in”, which also contains a link to Facebook’s activity log. When viewing your activity log, you can see all posts and photos that you have been tagged in. From here, you have the option to remove the content, by clicking on the pencil icon in the upper right corner of the post.

Someone I don’t know is trying to add me as a friend and is sending me messages. How can I prevent them from interacting with me?
From the Settings screen found by clicking on the upside down triangle in the upper right corner of the Facebook home screen, click on “Blocking” listed along the left side. When clicked on, Facebook allows you to block users by inserting the name or email of that specific person. When completed, the user will not be able to send messages and view your Facebook content.

I received an email asking me to provide my Facebook password because there was a problem with my account. What should I do?
NEVER provide your Facebook or any other important passwords via email or any online forum. Your password should always remain confidential. This is most likely an email scam attempting to obtain your personal information. To remember your password, write it down and store it in a secure area.

Facebook continues to ask me to add information, like my education and workplace to my profile. Is this mandatory?
No, you are not required to add this information to your profile. Information such as your phone number can also be hidden from the public. When clicking on Contact and Basic Info, found on the upper left-hand side of your profile page, you can switch the option from “friends” to “only me”.

Internet scams and hoaxes will never fully dissolve from the web. However, as users of technology, we can educate ourselves about how to safely surf the web and what information we choose to share online. The more people that learn about online security and how crucial it is to protect personal information, the less effect these scams and hoaxes will have on the online population. Knowing that you can use social media while maintaining your privacy makes the experience more user-friendly.

Be sure to check out ETAG’s Volunteer Technology Education Program that incorporates learning about passwords and online safety in our beginners’ curriculum.

– Rosario Commisso (Intern and ETAG Volunteer Technology Tutor)

Keyword searches

The Internet is an incredibly powerful and versatile tool. One of the Internet’s best qualities is the seemingly endless amount of data it consists of. Any kind of information is just a few clicks away, 24 hours a day, 7 days a week… Wow!

The trick to finding the right information online is to track down the most appropriate search results. In order to do that, you must first think of the specific keywords that will lead you there. Keywords are a small selection of important words related to your query or information request.

The first step to finding information online is to use a search engine. Using a search engine, a person can type in their selected keywords, which in turn, generate the search results available. Sometimes you should think of other keywords you can try, if you do not find what you’re looking for with the keywords you’ve already tried. It’s important to note that many search engines are able to find similar or the same information. A short list of popular search engines includes:

www.google.ca

www.yahoo.com

www.bing.com

www.duckduckgo.com

To save some time and effort, only type specific keywords in the search bar, rather than entire questions. For example, if you’re looking for an Indian restaurant in your area, rather than typing, “Where is the nearest Indian restaurant in Toronto?” try typing “Toronto Indian restaurant”.

Google is likely the most popular search engine used by Canadians. There are a few tricks and shortcuts that can help improve your search results:

  • Use quotation marks to get results that contain exact words: “Indian restaurant”
  • Type define:(word) to quickly find the top definition of the word in question
  • If you’ve invested in stocks, type stocks:(symbol) to receive quick stock updates
  • Type weather:(city) to quickly get the current week’s weather
  • Type filetype:(.mp3, .avi…) if you’re looking for a specific type of file, like an mp3 format song, or an avi video

Happy searching!!

– Aneet Hundal (ETAG Volunteer Technology Writer)

Now Hiring Volunteers

ETAG is looking for technology savvy people interested in a volunteer position starting January 2015. As a technology coach, volunteers will help adults 55+ learn about the AMAZING technologies of today. Common topics include, Email, Facebook, Google, Microsoft Office, Skype, laptops, cell phones, tablets, and digital cameras.

In short, volunteer positions are weekly and require a 1.5 to 3 hour commitment each week. There are volunteer positions available in neighbourhoods across the Halton and Peel regions, including Oakville, Brampton, Burlington and Mississauga. The address for each location is available here.

If you’re technology savvy and this volunteer opportunity appeals to you, please send an email to volunteer@etagonline.ca to apply.

For more information about volunteering with ETAG, please check out the volunteer section of our website. There’s also lots of great technology information available on our Facebook page.

Hope to hear from many of you soon! Enjoy your day.

– Chris Bint (Executive Director)

What are Apps?

Applications or “apps” are computer-generated programs created for smartphones, tablets, and various other devices. Phones and tablets often come preloaded with many handy apps that work as calendars, clocks, and even check the weather specifically for your location. There is a huge variety of apps available on the market. The categories range from monitoring your health and fitness, to productivity, to keeping up with sports, or even just for enjoying some games.

Apps can make using your devices more convenient and enjoyable. You can customize your phone or tablet to make it unique to you. For instance, if you’re interested in photography, there are many photo editing apps that can enhance the photos you take for a professional finish. Once you have edited your photos, you can share them with your friends and family via social networking apps like Facebook, Twitter, or Instagram.

This is a list of 4 useful apps you can download for free:

Converter Plus

The preloaded calculator on your iPhone or iPad is designed for basic calculations. Converter Plus allows you to convert currencies and units so you won’t have to search for conversion tables anymore. It also does advanced computations like mortgages, loans, and fuel consumption, to name only a few.
Apple App Store:
https://itunes.apple.com/ca/app/converter-plus-units-currencies/id370146222?mt=8

Dropbox

Dropbox is a cloud storage app, which is useful when you start to run out of space on your smartphone, tablet, or computer. After signing up for a free account, you start by uploading your files over the Internet onto Dropbox. Once complete, you can open your files on any device connected to the Internet that you log into your Dropbox account with. That means you can access your photos, music, or documents from just about anywhere.
Apple App Store: https://itunes.apple.com/ca/app/dropbox/id327630330?mt=8
Google Play: https://play.google.com/store/apps/details?id=com.dropbox.android&hl=en

Duolingo

Duolingo help you learn a new language right from your phone or tablet. Languages you can learn include Spanish, French, English, German and many more. The app starts with the basics like phrases, food, and animals. As you get better, Duolingo starts introducing more advanced language rules and vocabulary, pushing users to build on their knowledge. The app monitors your progress to keep you on track with achieving set goals, so you’ll be reading, speaking and writing in a new language in no time.
Apple App Store:
https://itunes.apple.com/ca/app/duolingo-learn-languages-for/id570060128?mt=8
Google Play:
https://play.google.com/store/apps/details?id=com.duolingo&hl=en

iBooks, Kindle

The above are apps that allow you to read ebooks on your device. With slight variations, these apps all offer a similar service – a large collection of books from every genre that you can purchase and read on your device. You can also access free ebooks from your local library.
The App Store:
iBooks: https://itunes.apple.com/ca/app/ibooks/id364709193?mt=8
Kindle: https://itunes.apple.com/us/app/kindle-read-books-ebooks-magazines/id302584613?mt=8

Google Play:
Kindle: https://play.google.com/store/apps/details?id=com.amazon.kindle&hl=en

– Aneet Hundal (ETAG Volunteer Technology Writer)

Tablets are so Easy!

Technology is easier to use than ever before… touch screens can be used by anyone, including older adults living with dementia, mobility and dexterity issues, and other common disabilities, like vision impairments. Everybody – with guidance, support, and a willingness to learn – can find great value in touch technologies and the Internet.

Tablets are the easiest device for beginners. Older adults without previous computer experience can begin by playing online games, asking Google to find information using a “voice search” command, or zooming in on their home town map – in only a few minutes.

To read ETAG’s full article posted on www.retirementhomes.com, click HERE.

Seniors IT Fair

Come experience an event dedicated to seniors and technology. In collaboration with the City of Mississauga and Peel Senior Link, join ETAG for a day of technology education and support with the help of our AMAZING technology tutor team!

Tuesday February 25, 2014 9:00 a.m. to 3:00 p.m.
Burnhamthorpe Community Centre – 1500 Gulleden Drive, Mississauga, ON

Enjoy a free light lunch, a variety of local exhibitors, guest speakers, workshops, program demonstrations, prizes, and more!

Whether it’s controlling the mouse and learning the basics, setting up an e-mail account, or understanding the difference between Facebook and Twitter, ETAG’s team can answer just about any technology based question you might have.

Participants can get help with all types of technology, from personal laptops and tablets, to cell phones, MP3 players and digital cameras. With WiFi available, participants are encouraged to bring in their own devices.

Admission is FREE but space is limited!

Organize your files

Computers are a wonderful repository for a multitude of information, but unless you organize your data, it can become a virtual nightmare whenever you need to find something.

Most computer data resides on our internal hard disk drive (usually known as the “C: Drive” in the Windows world), although it can exist in many other places as well, such as external hard drives, CDs, DVDs, or USB drives, to name a few. For the purpose of this blog post, we will stick to the internal hard disk drive example; however the same concepts are applicable to the other storage devices as well.

Just about everyone is familiar with the idea of a plain old office “file cabinet”, where office workers store information (usually pieces of paper in file folders), using some form of “index” (such as alphabetical order), to make retrieval of this information relatively easy. Well, let’s use our imaginations for a moment, and pretend that your computer’s internal hard drive is nothing more than a drawer in an office file cabinet.

In computer terms we have “files”, which can be data in many forms, such as documents (just like the old-fashioned pieces of paper), photos, music, videos, spreadsheets, presentations, and so on. Each file has a “name” along with other attributes such as its type, size, and location on the computer’s internal hard disk. Files can exist totally on their own, or they can be grouped into “folders” just like in our office file cabinet example.

For tips on how to create folders in Microsoft Windows, watch these Youtube clips 🙂
https://www.youtube.com/watch?v=q2ka3149-z4
http://www.youtube.com/watch?v=bFN4BlgrQ2I 

In the office, one could simply throw their many pieces of paper or folders randomly into the cabinet drawer without any form of organization, but this practice would be disorganized and inefficient when the information on those papers/folders is required. Instead, the person doing the filing usually has a “system” that they use to keep the files and folders in some logical order to make it easy to find the information later.

Unfortunately, many computer users fail to employ a similar technique of file organization, which makes for nothing but headaches and frustration. Computers will blindly let you throw your files randomly into the drawer (the hard disk). There is definitely a better method for organizing files.

A folder can contain individual files, groups of files, or even other folders (sub-folders). You should create “folders” (with names that make sense to you) on your hard disk. When you wish to create a file, it would make life much easier for you if you store the file in an aptly-named folder, so that you will know where to find it tomorrow, next week, or next year.

For example, you could create a folder called My Music to house all of your music files. In the My Music folder you could have a sub-folder for each genre of music (Classical, Jazz, Pop, Reggae, Rock, etc.) Within each genre sub-folder, you could have an additional sub-folder for each album or artist, and then you could store the individual tracks (files) in its appropriate album or artist sub-folder.

If you only have a few music files on your computer, then this may seem like overkill, but if you have a music library containing hundreds or even thousands of songs, it becomes almost mandatory to organize them in some form of logical manner (in a way that has meaning to you, and the way that you think).

Having said all of this, Microsoft Windows does offer you some help via the program known as “Windows Explorer” (Please Note: Not “Internet Explorer” which is used to access the Internet). Windows Explorer allows you to explore and/or search the data on your computer, and to help you navigate through your files, folders, and sub-folders in order to find exactly the data that you are looking for. The Windows Explorer program can be invoked in several different ways, but the “Windows Key + E” keyboard shortcut combination  is probably the easiest way to start this program.

For those who are new to Microsoft Windows, I strongly urge you to master the Windows Explorer program as soon as possible. With this knowledge, your computer experience will be a much more pleasant and rewarding time.

Be sure to check out these helpful Youtube videos that might help you get started. Youtube is an AMAZING tool when you’re trying to learn something new, no matter what the topic might be.

How To Organize Computer Files

http://www.youtube.com/watch?v=bTJFNmrtW9g

Windows Explorer Tutorials

https://www.youtube.com/watch?v=OdPdLwDSFZ8

http://www.youtube.com/watch?v=RAi1n2lHUYU

– David Spearns (ETAG Volunteer Technology Tutor)

Online Newspapers

 

In a nation as culturally diverse as Canada, there are millions of people living here who still have strong ties with the country they once called home. Likewise, there are also many people who were born in Canada, and have “moved away” from the province or city they grew up in, attended school, or worked at one time.

If you are at all like me, you are probably still interested in what is happening “back home”. The Internet provides you with ample means to stay in touch with your roots via that age-old tradition – the daily newspaper! If there is a particular newspaper from your home town that you would like to read, you may simply use Google to find a link to it, as most newspapers around the world are “online” to some extent these days.

There are also many websites that present you with a list of links to multiple newspapers from all corners of the world. A few of my favourites are:

http://www.thepaperboy.com/newspapers-by-country.cfm

http://www.newseum.org/todaysfrontpages/flash/

http://www.onlinenewspapers.com/

http://www.refdesk.com/paper.html

http://www.allnewspapers.com/

Please note that much of the “general” newspaper content found online may be viewed for FREE, although many of them may charge for the “full content” of their daily editions in order to help pay their bills 🙂

In any case, why not give it a try to remain aware of the latest news and happenings from all points abroad, as you continue to embrace your new home sweet home in your corner of Canada.

– David Spearns (ETAG Volunteer Technology Tutor)

Old Time Radio

Old Time Radio

It may be hard to imagine a modern family room without one or more big screen televisions, computers, or video game consoles. For some generations, this idea seems foreign as they grew up without any television, let alone the Internet! Back in those days (before my time), instead of computers and television being the main focal point for family entertainment, it was the good old-fashioned radio that dominated the living rooms of North America and around the world.

In the days of Old Time Radio,  you had to use your imagination while listening to the dialogue, music, and sound effects (many of which may seem quite crude by today’s standards), but they engaged your mind just as much (if not more) than the current entertainment options that we now take for granted.

If you wish to take a step back in time, you can use the Internet to bring back to life the “golden days” of radio by visiting the Old Time Radio Network website. There are more than 12,000 old radio programs to be found that cater to all tastes, and it can be quite interesting and entertaining to listeners at any age.

Whether it was the “serials” like The Lone Ranger or “comedies” such as The Jack Benny Show, most of the popular radio programs of the radio era may be found and enjoyed by visiting the website. If you have a parent or grandparent who might remember these radio programs, it would be a wonderful treat for them to hear them once again, and I assure you that you will enjoy them also.

I personally get a kick out of the “commercials” and how consumer products were portrayed and pitched back then 🙂

For seniors living in retirement communities, it might be fun to have a regular gathering night around a laptop or tablet (just like they did around the radio) to bring back some very memorable times. Hopefully it will not create any conflicts over which shows are being played!

Technical Caveat:

At the OTR.net website, the radio programs are recorded in .ram format (Real Audio Metadata), and thus they require a media player (such as Real Player) capable of playing Real Audio files. It can be downloaded from the following website: Download Real Player. If you do need to download and install this free software, make sure that you pay attention so that you only install the program in question, and also be alert to uncheck many of the optional “offers” that may come bundled with the media player itself.

See also:

http://www.radiolovers.com/pages/allshows.html

http://archive.org/details/oldtimeradio

http://www.dumb.com/oldtimeradio/

http://www.otrfan.com/otr/random.php

– David Spearns (ETAG Volunteer Technology Tutor)

Shortcuts save time

Keyboard Shortcuts

Did you ever look at your computer keyboard and wonder about the function of the various “non-typing” keys? Hopefully, this article will take away a bit of the mystery associated with at least a few of these keys.

There are often multiple ways to accomplish the same thing/task using the keyboard and/or mouse on a computer. It might be interesting for you to know that Microsoft Windows comes with a huge set of keyboard “shortcuts”.

NOTE: Although this blog entry is specific to Windows users, the MAC users have similar functionality as well. Check out a list of MAC shortcuts here 🙂

A “shortcut” is usually taken by pressing (and holding) a key (such as Ctrl, Alt, or the Windows Logo Key), and then pressing another key simultaneously to direct the computer to perform a desired action (in lieu of using the computer mouse). You might want to learn just a handful of them to make your computer experience a much more pleasurable task.

Here are a few shortcuts that I find quite useful in my daily computer interaction:

Ctrl+c – Copy the selected item

Ctrl+v – Paste the selected item

Ctrl+a – Select all items in a document or window (usually followed by Ctrl+c)

Ctrl+z – Undo an action

Alt+F4 – Close the active window

Alt+Tab – Switch between open windows

Windows Logo Key+d – Display the desktop

Windows Logo Key+e – Open Windows Explorer (to find files on my computer)

Please note that some shortcuts may be program specific, while others are simply generic in nature, and work the same way for all programs.

When you have some time to spare, please peruse Microsoft’s complete list  to see if there are any shortcuts that are more pertinent to you and how you interact with your computer. If you memorize just a few of these shortcuts, I am confident that you will not only save time, but also save some wear and tear on your computer mouse, hand, and wrist 🙂

– David Spearns (ETAG Volunteer Technology Tutor)